Update from my previous review: I did contact the owner, Tom, with more info. Per our email correspondence, the menu was correct, and the kitchen and wait staff needed to be re-trained.
My brother and I ended up visiting Switch around New Year's, and our meal cost was covered (as mentioned in the owner comment below). I ordered the Dragon Pita again and it was delicious, so it seems the re-training was helpful. My brother ordered some sort of BLT sandwich and really liked it as well.
I definitely appreciate a business that takes feedback (even on Yelp) as a learning/retraining opportunity, and one that will correct a bad experience, so I've upped my rating.