I've only had to come to this location once, and the southwest location twice. All of my visits have been pleasant and "uneventful". At this location, I was called back almost as soon as I arrived. The receptionist and medical assistant were very friendly and welcoming. I didn't wait long at all for the ultrasound tech, who was a doll, and very thorough, or the doctor (Dr. Masaki). He was also very thorough in sharing the baby's measurements, as well as giving me print outs of my most recent lab results that he received from another practice at which I'm seen. I love that they can text and/or email your ultrasound photos/video clips. The office is beautiful, and very clean. Only complaint is the lack of parking. Too many medical offices and an urgent care in the same vicinity make this lot a real hassle.