I notice that the 'bad' reviews are two years (or more) in the past. I had my colonoscopy (my first!) at this office in the summer of 2017. I was soooo scared : scared of not waking up, scared of pain, scared of the unknown. Everyone was super-professional and when I woke up I thought "That wasn't so bad". Doctor and nurse(s) explained ahead of and after the procedure. Highly recommend them.