My husband called and got pricing on installing a new toilet and sink. He scheduled an appointment for Friday between 3-5 p.m. Friday came and went, no phone call, no plumber, no answer when I called the number multiple times. I kept getting an automated message and did finally leave a voicemail. The owner even talked about his A+ BBB rating to my husband when he made the appointment. Not sure what happened, but not a good first impression. I'll be trying someone else.