We usually like Swiss Chalet, pretty good for what you pay for, but this locations service is BRUTAL!!! First, we waited 10 minutes for a table when the restaurant was only half full on a Friday night. Our server messed up all 4 orders on our table and had the excuse "I didn't bring a pen with me hehe" well if you're not going to remember what we order, you should grab a pen..?!?!?! Then we had our food on the table for another 10 minutes with no cutlery, we asked another server for cutlery and they came back to us saying "your server will get you some" like Whaaat???? Why didn't you just quickly grab it?? There was so much more but not even worth typing out. Sorry but if you expect a tip, or return customers you gotta get your stuff together! We'll stick to the Mcleod location