Decided to sit down and have lunch and a drink at The Thirsty Lion before shopping at Fashion Square- the service was nothing more disappointing on a Saturday afternoon at 4pm, barely dinner time. Upon arrival the hostess said he would be back with some waters. 5 minutes past and a lady comes to our table and tells us, "I'm not your server but I will take your order because your server is currently backed up", keep in mind, still no waters. We tell her our orders having ordered 2 appetizers, 2 drinks, and an entree. A man (manager) comes up to our table 10 minutes later and delivers the appetizers and drinks. We asked for a side of plates and another set of silverware since there was only 1 on the table and he says he will be back with them. My friend gets upset and goes inside to find someone who can get us some plates and silverware being we are starving and having no plates to eat with, also 10 minutes had passed! Our server asks if we want the entree cut in half and my friend says no. 1 second later the man behind him brings the entree. (What is the point in asking when the food is already here????) no one comes to check on us after the food arrives. The fries that came with the entree were the leftover pieces that you can tell were old. The food was cold.