The employees here are nice and they're typically busy doing their jobs. The reason I give this location only 3 stars is because I come here pretty often and it seems like every time I order a drink it takes about 10-15 minutes to get my drink. Almost like they forgot about it. Now you could ask why I don't just ask for my drink and I'd say that's because I've ordered my drink once, I shouldn't have to do it again. Unfortunately, I can't give more stars because like I said this has happened on multiple occasions.