We were charged 25$ extra for checking in 2hs early because we had a medical emergency and haven't slept in over 24 hours. The room was ok but we didn't get 4 towels/shampoos etc. even though we booked the room for 4 people. The TV remote was not working very well and the menu was very hard to use. One night the software in the TV kept crashing and restarting which took a while. The ice machine on the third floor was broken so we had to use the one on the first floor which ran out of ice one of the nights. Overall, not a great experience, but it was really cheap. Not sure if I would come back.