I am finding it very interesting that the original owner, Elizabeth, has removed her positive review of the store. I think I know why she chose to remove it. I happen to share an office with Melissa and heard her side of your whole conversation. She never once raised her voice or spoke harshly. I also saw the Moxie check for $91, which should have been considerably over $100 as you stated above. You can't report Melissa for harassing e-mails because there were none. It have insisted that Melissa contact the BBB. Consumers need to be warned about businesses like yours.