If I could give them less stars, I would. We arrived to the festival at about 5:00pm with tickets to the tequila tent. The tent was shut down, most of the booths were sold out of tacos and we basically left after about thirty minutes.
I have contacted this company three times to get a refund because I didn't get to use my tequila passes and I don't think it is right that I paid entrance for an event that was practically sold out (Hello, stop letting people in if you know that there is no food left.) I have yet to get a response, so I am hoping this will garner some sort of reply to my request.
The level of customer service exhibited by the people that put this on is AWFUL. If this issue is not resolved, I, and my group of friends, will not be returning in the future.