So Olive Garden makes promises to replace a meal then decides to rescind on their said offer. Mgr Laure should not make promises that she will not honor. Furthermore Mgr Mckennise does not need to take a negative piss poor attitude towards local patrons. Because of their failure to fulfill the promises we vow to never dine at the Olive Garden again. Please do your self a favor eat at some other iItalian restaurant as the Olive Garden Italian Restaurant does not care about their patrons!