I have to say I'm surprised. This is my first time staying at this hotel. I usually stay at the Hampton Inn nearby & by far my room isn't what I would expect from a Hilton.
I took photos of the condition of my room window, spiders & towels.
The window is broken & water was coming in last night in addition to severe wind. The towels are old & torn. Best part is there were live spiders on the windowsill. I sent this message to MGMT & pretty much received the go around. As much as I travel with Hilton.
I certainly don't plan on staying here again when traveling to Madison.