The sales folks are kind of pushy. I understand it's their job, but I really think a $199 upsell on a $15 carwash is too much. Also they keep telling me I need my windshield chip repaired and I keep reminding them they themselves already repaired it. They argue with me about it every time. There seems to be no rhyme or reason for how they order cars. They allowed cars that came in after me to cut in front of me because "they've been waiting awhile." Um so have I! I need to find a new carwash.