The first time I went to the Rosedale location, I wasn't exactly satisfy with what happen. I wanted to go for an ombre look for my hair colour but ended up with peek-a-boo streaks instead. Sure it looked nice but it wasn't exactly how I wanted it (especially for what I'm paying). What was frustrating was the fact that some of the colour was uneven and overly bleached. The one good thing was that I discovered a great hair stylist (Nelson)! He understood exactly what I wanted and did a fantastic job at it. They also give you a complimentary $20 giftcard if it's your first time there..
My second time around was so much better! I went for another colorist (Byron) who understood what I wanted and also gave me great suggestions on how the look should work. It turned out great (especially since none of my hair broke off from bleaching it). I stuck with the same hair stylist who once again, made my hair looked amazing and gave me such nice waves for my hair after the cut!