Just had my eyebrows done here for the first time and LOVE it! I didn't have to wait, the entire process took about 5 minutes and my eyebrows are perfect. This was my first experience with threading, so I was a little nervous. It hurt less than waxing, with no gooey residue. I have sensitive skin that turns bright red when I get waxed and stays that way for days...not an issue at all with threading. I'll definitely go back!