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  • I phoned in this morning because my pug is in discomfort and pain. She is scooting and licking her rear. She obviously has a problem with her anal glands. I believe I spoke with the daughter who told me they need to treat her glands or she may get an abscess. Ok then. Why not schedule her to come in? So she starts to schedule me for 1 o'clock. Ok great. Then I start to ask questions and instead of answering my questions I'm met with dead silence. And then she refers me to another vet in Richfield that she says is closer. I look him up and it turns hes actually further away. Then she tells me she needs to attend to another client and will call me back. That was around 10 o'clock this morning. Its now past four thirty. After calling and leaving voice mails and emailing the vet directly I'm convinced their just ignoring me and don't intend to treat my pug. I'm coming out of town and were states away from my dogs primary care. I contacted their clinic because of their positive feed back. But this is ridiculous. My dog is sitting here suffering because they won't get back to me so I can schedule to bring her in for treatment.
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