I'm giving 2 stars because when I made the appointment I spoke with 2 people and none of them mentioned that they would be coming to my house to fix my car window. So I drove to the shop and had to come back home BC of the miscommunication... Pete the owner is really nice & also the guy who came and fixed my window..the window installation wasn't perfect but it was fast. Every time I roll up/down the window it makes a sound =\ I don't think that's normal and wished the guy who installed my window would've fixed that problem when my bf questioned him about it.