I have been staying here since they opened. I've stayed in a regular suite and the H suite. But the last few times I've checked in I've gotten attitude from the front desk employee's. Every time I ask for a high floor they give me a funny look and always tell me there aren't any available. Every time I come to the hotel!!!! The hotel sends me flyers for lower rates. When I take advantage of them they treat me like crap. Why do you send them?
I have started staying at The Cosmopolitan and Vdara. I always get a high floor. The rooms are beautiful and the views are unbelievable.
If The Hotel at Mandalay Bay would remodel their rooms and get more up to date and modern I would come back. I love the boutique feeling of the hotel. Its quiet and I love not having to go through a casino to get to my room. I wish they had their own pool. I don't like walking through the casino to get to a pool.
The valets and valet location is the best in Las Vegas. Easy in and out.
If you want a modern boutique hotel I would suggest the Vdara until The hotel gets into the 21st century.