My wife went for a hair cut. She told the manager, Glenisha, she wanted 2 to 3 inches off her length. The woman cut 6 to 8. My wife was so upset and shocked. In the 22 years I have known her, her hair has never been so short. We went back for the refund and the lady argued with us. We even tried to show her a picture recently taken to let her see the difference. She did not want to give a full refund. My wide will never go there again. This place is horrible with a bad attitude.