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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • I got into an accident a couple before Thanksgiving. Was rear ended by some teenager on the freeway. Her insurance was responsible for taking care of all of the damages. I won't go into too much detail about what company it was or what specifically happened, but the whole process was dreadful. Absolutely could not get into a rental for at least a week while they verified paperwork and couldn't get ahold of anyone managing my vehicle at the tow yard. It was rough due to the fact that I work at a business that is 24/7 and I worked every day after the accident with no holiday. Transportation was really difficult. I go into this detail to explain how bitter I was about the whole situation. Now, my father had been in an accident previously and had his vehicle taken to Gerber collision. Since this was my first accident, the only place I thought to take it was Gerber. It took about 3 weeks to repair the vehicle (which was actually very fast for how much damage was done and trying to get parts around the holidays). Almost every day there was a constant update from Mo or Daniel as well as constant text notifications. I always knew what was going on with my vehicle. I have a 2014 Ford Fusion hybrid and I try to keep my vehicle in pretty good shape. Unfortunately, before the accident I had a dent on my passenger door and paint peeling from vandalizing teenagers on my rear quarter panel. Obviously since these were not related to the accident, the insurance company was not going to take care of any of it. I really wanted to have it done but it was going to cost me $300 to have repaired out of pocket! I don't know about you, but this time of year that is $300 too much! I got a call the next day and Gerber said they would cover it. They wanted me to leave with an amazing experience. It was not only the door and quarter panel; the insurance company tried to use all aftermarket parts for the repair. Which would have been fine with me, but because every last fitment wasn't perfect Gerber was able to negotiate some OEM parts. When I got into this accident, all I could think about was how this is going on my CarFax and the value of my car is going to depreciate tremendously. Because of Mo & Daniel (and the technicians) at Gerber collision, I can put those worries to bed. I picked up my car in better condition than before it was even in the accident. I would recommend Gerber to ALL of my friends and family!
http://www.openvoc.eu/poi#coolReviews
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