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  • I have been to Benihana before and I am mad at myself for going back again! My husband and I opted to eat in the bar area. Our waiter-Kase started out very good. He was smiling and happy. My husband told him, and looked at him in his eyes, and spoke very slowly---we did not want to be rushed. We wanted time between our soup and salad, and salad and main entree. Kase said he was really good with the timing. Well.......our soup came immediately and the salad the minute I put my spoon down. I literally had 3 bites of the salad when the dinner came. I said to the server (not Kase)-"that had better NOT be our dinner." At which time he put the dinner down. The steak was ordered medium and it was WELL DONE. The chicken fried rice was dry. I was so mad that it ruined the night. My husband always tips 25% He left a 10% tip. We were in and out, including drinks in 45 minutes. It will be a long, long time before we go back. On a side note, this was the first time that the restaurant was not packed. Maybe others have had a bad experience also !!!
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