| rev:text
| - In two visits to Hula's, I feel it is a strong two star establishment and there are several reasons why I feel this way.
Food quality seemed good, but menu items I tried were fairly bland and not very interesting, though I do find this holds true at many "hawaiian" restaurants. Drinks here are stiff and during happy hour you can pick up a nice buzz for very little money, and this is a plus. The restaurant is nicely designed and modern feeling, hence the name Modern Tiki.
Televisions here, I'm assuming, are reserved for 50 year old batman movies, cartoons, and Hawaiian videos, since that's the only thing I've seen on the screens. I never understand movies in a bar with no sound, they don't make very good background ambiance as they are designed to be heard and draw you in. If sports were on, it would be great because you can glance up every now and then between conversations and see whats going on. You don't have to watch a whole plot unfold.
My last visit, after a day of mountain biking with a friend on Squaw Peak, we stopped here for happy hour and sat on the patio. They turned on the fire pit for us and even though we were seated next to it, it provided little warmth. The fire pit did however overwhelm us with the odor of propane burning. Oh well. We asked to split the bill, mine card and my friend's cash. We handed the it to the waitress and I said "put the remainder on the card" yet she came back with two separated checks... both charged to MY CREDIT CARD. I asked why I would want the bill split up on my card and where the cash went. She said she thought it was a tip ($13 when the bill was $22) and I said no, you were supposed to take the cash off, then put the rest on the card. Please refund my card the amount of my friend's meal, and apply his cash toward that. She argued thats not right and refunded both meals on my card, took the cash, and said we were good to go. I signed the bill but I wonder if I was ever charged. She was doing her business a disservice with her awful, awful, serving skills.
On another visit, the bartender spent my entire time there acting like he was too cool to be at work, I was bothering him by making him do his job, and I wasn't welcome to sit there.
This could be a nice spot if they cleaned up the service problems and added a little oomph to the food. For now, I say it's a pretty restaurant with good stiff drinks. Service and friendliness is half the battle though. Unhappy/dumb as rocks staff = unhappy customers.
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