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  • Ordered double steak burgers with cheese at the drive through. Took them home and discovered greasy buns with meat inside, maybe there was some cheese holding them together but there was nothing else in there! Called and spoke to the "manager", a very condescending young twerp, who informed me they always come plain unless You request toppings??? I've not had that experience going to a Steak n Shake before. I won't be going back for my "free" replacements especially since I would have to talk to that rude manager kid again. Terrible customer care and yucky food.
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