I called this plumbing company on Sunday of the Family Day long weekend as I had a broken tub drain pipe. My regular plumber told me Tuesday and New Canadian Plumbing told me they would be there on Monday between 11am and noon. Well that did not happen, in fact I called them a few times during the day and they kept telling me different times but not once did they ever call me to say they would be late. Finally after 6 pm the plumber called me and told me he couldn't get parts and I should call them Tuesday.
Tuesday I don't think so on Tuesday morning I will be calling my regular plumber and will never try New Canadian Plumbing again
Don't lie about when you can come and at least keep your customers up to date I had lots of other things to do that day besides waiting for a plumber
What a JOKE this place is.