I generally love Swiss Chalet! The chicken, ribs and gravy are an quick and easy dinner solution. The service at this location was not very good. I ordered a half chicken dinner and the chicken was very, very dry. It was like they had kept it on a car engine or somewhere else that was warm and uninviting overnight somewhere so that it could be served the next day. The experience has me turned off from eating any Swiss Chalet for a long while. In hindsight, I think I would have been better off getting breast meat and warm sides from the supermarket across the street.