Yeah, down to one star. I am not exaggerating when I say every order I make here is wrong. Every one. I went back because some friends were going who love the place, so I figured the odds HAD to be on my side for once.
After I ordered my sandwich, which came on 9 grain bread, I heard the cashier tell the next person in line they were out of 9 grain. Huh? Did I get the last slices? So I asked, and he said I would have to pick ciabatta or rye. I dislike ciabatta, so asked for rye - as did the guy behind me. Guess what I ended up getting? Go on... guess. Ciabatta.
The food is tasty, but I think the people who work here start every day by getting drunk out of their minds before they open. Or maybe they just have my picture behind the register with a note to Screw With This Guy. In that case, they are doing an exceptional job. I give up.