Having come all the way from Australia for Canada's Holt Renfrew I was disgusted beyond belief! The management of this place need to give their snobby staff a big talking to! The staff here need to realise it's not about them it's about the customer and leave their egos at home. I felt incredibly unappreciated and back home I usually am wearing a suit which I think would have got me attention in this place. Dressed casually I felt like I was about to be spat on by the staff. My friend and I left immediately.
Having working In a family property business in one do the most blue chip areas in my city I know that ignoring customers by dress standards is a big NO!.Some of the wealthiest clients I have walk around in t-shirts because they have nothing to prove... Unlike the foul staff here! Horrible experience I'll be sure to share!
Looking at many other yelp comments on here it seems other people have had similar experiences. Surprising considering how poorly retail is doing in this country.