Something always goes wrong whenever we go here. We started going here because we heard they had poutine. The first time we went we got poutine and buffalo brussel sprouts. It was slow. The Facebook page had said there would be an unlimited poutine special that night. The waitress didn't know what we were talking about so we ordered normal poutine. It was fantastic. Their gravy is amazing. They were generous with the cheese curds. They brought us normal (not buffalo) Brussels sprouts. We pointed this out and they said they would fix this. They then brought us more Brussels sprouts. These also were not buffalo and were identical to the first. We pointed it out again and they took these back and added the buffalo elements but this whole process probably took 45 minutes. They still charged us for them and didn't offer any discounts or anything.
The next time we went we got poutine again but the cheese curds had Ben replaced by normal cheese. It was still good though. We figured they were probably out of cheese curds but we wished they had given us a heads up.
The last time we went we ordered poutine and there was no cheese at all. We asked about it and they said they could bring us some salad bar style shredded yellow cheese. The waiter forgot that someone in our party ordered Brussel sprouts. We had to ask him to refill our waters and service was slow despite the restaurant being empty. They also crammed us into a corner right next to the only other people in the restaurant.
They just keep messing up in really stupid ways. If you have time to kill the food is good.