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| - We stayed at the SLS during the first weekend of December 2014. Typically, we enjoy staying at recently renovated/revamped hotels in Vegas because often times these hotels offer superior customer service as they are still building a "clientele." The SLS offered pros and cons, but ultimately, in the end, the cons sadly outweighed the pros for us.
Pros: THE MONORAIL. The monorail is the biggest perk of staying here. Valet service was outstanding, Umami Burger is worth a trip to the hotel alone, hotel is clean, but I refuse to call it modernized, because it's essentially hipsterized, hotel provided toiletries are made in house at the Ciel Spa (pretty impressive), blackjack dealers were exceptionally friendly and very helpful.
Cons: Right out the gate, SLS rubbed me the wrong way. I expected a "resort fee" in addition to the nightly fare. What I did NOT expect and have NOT experienced at the other 5 hotels I've been a guest of in Vegas, was the $150.00 PER NIGHT hold that is immediately placed on your card. We were slated for a two night stay, which meant an immediate $300 hold was placed on my card. Most, if not all, Las Vegas hotels will place a hold on your card, but never have I ever heard of a $150.00 per night of your stay hold. Can you imagine if you were scheduled for a five night visit? That's a $750.00 hold on your funds. Oh, and it took a minimum of 48 hours for that hold to be lifted once we left. In addition, there is a strong perfume/fragrant odor in the lobby, escalator area, etc., as if fragrance was pumped in through the vents. It was strong enough that we both ended up with migraine headaches from it. And, despite us having a non-smoking room, we could smell smoke coming in through the vents in the bathroom. On that note...the bathroom door was nothing more than a sliding mirror, and in our room at least it left a gap of about 1/2 an inch, so the person in the bathroom had very little privacy, because you could hear every thing, down to the tearing of toiletpaper.
I personally enjoyed the decor of the room, my husband did not. It was a little cheesy having the mirrors all around us, but maybe that's just me. The crowd reminded me of a mix of Jersey Shore and Portlandia. For us, the SLS is a no-go in the future.
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