I went on a Saturday afternoon in September after cutting my finger with a utility knife. The wait was probably 30 minutes, the staff was professional and kind. My only complaint is the $967 bill that I received for 4 stitches. If, I had thought it was going to cost half that amount, I would have tried to manage with a bandage.
Health care providers need to step up and start informing their patients of expected charges. And as patients, we must begin expecting health care providers to inform us of charges before we accept their services.