I've been an LMT for over 12 years and this is the first time I have gone to a spa where I actually received a great massage and didn't feel cheated for paying spa prices. I appreciate the availability of making appointments online as well and the timeliness of the response. So far I have had two different LMT's work on me and both have listened to me in regards to my areas of need. I will continue to go here monthly for my massage needs.