I have been to this hotel about 3 times in the last 3 years so at least once a year for stay cation and I would like to say that they've treated me very well! Once I had a problem with the window it was dirty but they quickly changed my room and upgraded me, they are very accommodating. Yes some of the places around are closed but I don't mind I go here for the seclusion and I find it very comforting the balconies rooms are the best with a great view at night! Love this place and I can't wait to go back next week