Rita's is awesome they have the best chocolate custard ice cream around. It's frothy and light and not too sweet, it's how it custard should be.
The reason we don't give it 5 stars is because of the staff. We have yet to go there and not be served by some giggly immature employees. At times it's like they are doing you a favor by doing their job. Never have they treated anyone like they wanted them to return.
We have even sat inside and finished off our sweet goodness before driving away and watched staff interaction, and it's always the same with everyone.
This ice cream is good, but not that good if it comes down to service only.
I am typically super honest and upfront in reviews and this is how I see it.
Good custard, very young minded staff.