I am much happier with this Zia (even if it is the same one but in a different location!). I do agree... I am not a big buyer of 'used' or 'preloved' items and I do find any store that sells these items has a distinctive smell. One I am not too crazy about... but nonetheless... Zia is big and bright and open! And it looks well maintained! Zia has all kinds of used (and new) CDs and movies... used video games and video game systems... used memorabilia and new memorabilia (why hello Rainbow Dash water bottle! And Harry Potter socks!). They also have used instruments (like guitars mostly!) and amplifiers and magnets... and all sorts of fun stuff. I personally don't find their pricing that competitive on used things such as Pokémon games or Fender guitars... And some newer older (middle aged?) CDs are about the same price you would get them at Target... but they do actually have that CD that came out two years ago that you have been looking all over for- what!!?? Just because you are late to the game means you can't get it?! Ahh. :) But you can here- so it doesn't matter what price you would really pay at Target... unless you would consider Amazon- but the gratification is just not as instantaneous as I need it there! Ahem, Zia also have records and comic books for those of you who are collectors of things... This shopping experience was particularly pleasant and this guy asked if I found everything I was looking for-- and!!- he actually cared when I said I didn't! He looked up the item and went and grabbed it for me! And he actually made conversation and made the visit fantastic. He found me the Lorde CD that came out a few years ago I even got an instant discount on that purchase for discussing my amazing shopping experience this time! And it really was. This is a new day for me and Zia. And I think I shall put them at a solid 5 stars until the honeymoon phase wears off again... ;P