Love the vibe. She's a very nice person. Didn't give a full 5 stars simply because I feel she could have cleaned up my Brazilian better. I know some small hairs are tough to come out but when I got home I saw really long hairs still there. Other places I've gone will take the time and pluck ALL that they can and also provide a complimentary "clean up" wax within 5 days. Other than that she did a decent job. I just wish I didn't have to go pluck those long hairs myself.