I was visiting a friend today in Gilbert and we decided to get a pedicure and went here because it is where she usually goes. While the place is nice it is a bit more expensive than other places. Once thing I did not like is that the technician was rushing through the service and was more interested in what was going on throughout the shop instead of focusing on doing a good and thorough job. Additionally, they are quite dirty and from what I saw, do not sanitize.
After the lady in the pedi chair next to me left, they did not clean or sanitize the bowl. They refilled it, put blue salt crystals in the water and loaded in the next client.
I also suspect their utensils are dirty as the nail file she used on me was quite worn and was streaked with polish stains. Also, the heal file was pulled out of a drawer and put back in there when she finished scrubbing my heals.
I did get my brows waxed and witnessed the technician "double dipping" in the wax pot with the stick she used on me. So, my conclusion is that this is a common practice. A warm wax pot with multiple dippings from various clients is a breeding ground for bacteria. And don't even get me started thinking what else people may have had waxed and where that dipping stick has been.
This place is gross and should be closed down. If I have any influence, I will suggest that my friend gets her pedis elsewhere.