I used to go almost every day when I was in high school. I got back this summer from school and tried it again a couple times. It was not as good as I remember, but they still serve amazing espresso. I love their whipped cream. The lines are always long, which is a good thing, because it most likely means people are willing to wait for their coffee/food. The line goes quick too, and no one really looks irritated waiting, like some people do at Starbucks. I would have given it one more star but my 16oz vanilla latte was 5.00 before tip. That is more expensive than Starbucks, and I am not a big fan of that.