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  • For my boyfriend's birthday we decided to go to dinner at the cheesecake factory. We waited almost 30 minutes to be seated, which wasn't a big deal. We ordered steak tacos for me and bang bang chicken and shrimp for him. When the food came my steak was undercooked, not pink but red in the center!! Some pieces looked almost raw!! Not what I was expecting. The waiter didn't ask how I wanted it cooked and I didn't remember to tell him either. So he took it to the kitchen and came back to say, it would take another 12-15 minutes!!! He offered me a side salad on the house. In the meantime, my bf is chowing down on his food that was cooked correctly. I ended up eating some of his while I was waiting. So finally by the time my food came back my bf was already done eating. The manager brought my food out and explained that he had it cooked well done. The tacos had a good taste but I only ate 2 of the 4 and asked for a box. After eating bread, the salad and some of my bf's food I wasn't too hungry at that point. When the check came, it had 2 orders of steak tacos instead of just one. At that point I started to get pissed off by the whole experience. I told the waiter about the error and he corrected it. We had to wait a while before he came back with change. We won't be back to this location. We should have gone to the South Side, I think things would have been handled a lot differently there. I'm just happy my bf enjoyed his birthday meal even though it wasn't the most enjoyable experience.
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