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  • We went to North last Sunday night. We were a party of five, and arrived at 8 pm. The restaurant was not at all busy. We ordered a fairly routine set of food: the scallops, a couple of grilled artichokes, a salad, the special, and a thin crust pizza. We didn't order appetizers, and we ordered by 8.10. A LONG time elapses. At about the 8.35 mark, our waiter says that the food will be out in a minute. He has never offered us any bread, nor does he offer additional beverages. We did have a (small) ramekin of olives to tide us over. About ten minutes later, he comes by again, assuring us that the food will be out "soon". I ask if there is a problem, and he looks surprised: problem, what could be the problem. However, at this point (about 45 minutes after we've arrived) he realizes that he has bread to offer, and brings over a fairly stale loaf of white bread and their spread. Finally, at a few minutes after nine, the food begins to appear. The food is okay, but not great. No apology is ever tendered for the lengthy delay, and to add insult to injury, the waiter never returns to ask if we want dessert, or want the check. Finally, a member of our party tracked him down with credit card in hand so that we could leave. There really is no excuse for this type of service. If you are having a problem in the kitchen, come over, explain that there's a delay and bring a round of drinks or an appetizer. Don't act like there's no problem to keep a party sitting 50 minutes waiting for their food when the restaurant is, at most, twenty percent filled.
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