I ordered two gifts on black Friday and was informed that they would arrive December 14th. Later, I was told that the gifts were on back order and actually wouldn't be arriving until sometime in January. I was also made aware that over 1000 orders were placed for the same items; all on back order. The whole thing was ridiculous. When I order a gift a month in advance with a promised date I expect it to be at my house on that date. If the product isn't in or won't be don't lie about it.