I've never really gone to Blue Martini expecting good service. However, after my visit last night I will never return to Blue Martini which is a shame because I have always enjoyed their martinis and food. We arrived at 5:00 and sat inside because it was cold on the patio. We thought a serve would come over and see if we needed anything. That never happened. Went to the bar and were told a server would be over. That never happened. Then tried the outdoor bar where I stood for about 5 minutes and was never acknowledged. Not even a "we will be right with you". Nothing, I walked away and decided I'm not giving this establishment my money. Waited for my friends to finish their drinks and left immediately. Just horrible service. Will not return, which is a shame.