Parking SUCKS.
Everything is over priced.
It took me 25 minutes to get a cup of coffee, and I wouldn't have minded the wait if someone had acknowledged my presence and given the polite "I'll be with you as soon as possible" report. Clearly, that was too much to ask for.
But if you happen to go when it's not busy (i'm not sure when this is...) I'm fairly certain the ambiance would be delightful. It's an interesting concept. Also, the spaces are WAY too tight for the type of traffic they have in there.
The gelato on the South side of the building is really bland and boring. I'd rather eat store brand ice cream. Their Pizza is really awesome, though.
Great idea - mediocre execution.