Came in at 4:40 pm they only had 2 workers working. The store and drive thru were busy. The manager was on her phone the whole time. I waited 15 minutes before they finally took my order. I do not put the blame on the 2 workers one was making the food while the other was trying to balance the front counter and the drive thru, all the while the manager was on her phone. As a previous fast food manager myself, this was really poor customer service for the manager. She should have ended her call and helped! 525 and still no help or insight!