After finding Nailsense on yelp I decided to take the plunge and book a Brazilian and a Shellac manicure. I live about an hour away and after a small mistake on the TTC I ended up being half an hour late. Needless to say I was surprised that I made it at all. Once I arrived I was greeted by a lady who was rude as I tried to explain my lateness. Thuy couldn't fit me in since I had missed my original appointment but with a little luck someone called in to cancel theirs. The wax was painful but she took her time and really explained everything she was doing to me. It was the best wax I have ever gotten. The manicure was a completely different story; first of all they couldn't find my appointment on the computer then during the manicure I was bounced between techs. This ended up with me having the worst manicure which kind of killed my day since I was excited for my first Shellac manicure! Thuy did give me 5% off after looking at my nails but it still sucks considering they barely lasted a week much less the two they should have. I will however being going back to try a pedicure (they looked divine!) and to wax again.