I have not tried their cupcakes yet, but as a huge cupcake fan (I watch Cupcake Wars), I may have to opportunity to do so in the future. My review is for service. I was tasked with getting cupcakes for a friend's birthday party. I looked at reviews and searched for various places online. Being new to the area. I wasn't sure where to start and it can get overwhelming with many options in the area. I queried several places and while some responded quickly, others responded within 24 hrs and some did not respond at all.
This place responded within several days after my initial inquiry; however, I had already found a place by the time they got back to me. (My deadline was fast approaching so I didn't have time to go back and rethink my baker of choice).
I am big on reviews, good or bad. I expect businesses to treat customers like customers. Service is big to me and goes a long way even if it is just a mere acknowledgment of your inquiry!