Please note: I realize this is fast food and I am rating it as such.
This is what I ordered in the drive-thru and in this order: 1 chocolate milk, 1 small orange juice, 1 large vanilla iced coffee, 6 sausage mcmuffins, 1 large coke.
Here is the response I got: 1 large french vanilla iced coffee, anything else?
It took a few tries but she finally got my order right. When we picked up the food, the coffee had no flavoring. Albeit, I was mad at the need to go into the restaurant (we used drive-thru for a reason) but when I got in there the manager said she didn't give me flavoring because of how they wrote the ticket. She was wearing the drive-thru headset! When I asked who took my order then, she flat out lied to me and said someone else took it. It's one thing to get crappy service in a fast food restaurant but when the manager has no honesty or integrity at all, they deserve to go out of business. I really hope the manager above her sees this. If a manager can't even be honest to a customer about a simple order, what else is she capable of doing?