I am at this hotel a lot for work. The folks at the front desk put up with a lot with all of us. Our contract offers them a steady income but we get the rooms for a discounted price - so at some hotels we get treated with a tiny bit of disdain. Not here!
Just about every time I come Thurman is at the front desk, I've said this in previous reviews, my ancient history includes having been a Dir of HR so I always notice customer service. Thurman is exceptional. He treats all of us with the utmost professionalism and I watch him with all the other guests and he is always professional.
I've had a few glitches while staying here and Thurman always listens and responds immediately. With a solution/fix and a sincere apology.
If i were traveling for pleasure, in this area, I would def stay here. The rooms are nice, clean, there is a good restaurant downstairs and it is close to a couple of good restaurants and convenience stores. They have an airport shuttle that runs frequently.