We had a group of 7 guys and 7 girls. We set up limo for the weekend, VIP for clubs on Friday and Saturday, and we set up VIP pool party for Saturday. The itinerary was made and paid for 3 weeks before we left.
Friday night the limo driver was late picking us up and when we got to the club they had arranged for us they said we were late and made all the guys pay an additional $30 to get in. Then once inside they didn't set up our bottle service and we had to go and find a manager and set it up ourselves. Later in the night they called us and said the limo was downstairs and we all had to leave if we wanted a ride home.
Then on Saturday morning we contacted them to ask when the limo would be there to pick us up for the pool party. The company said that we used up all the money for the limo and that we had to be at the pool at 11:30 in order to get our VIP table, and that was 30 mins from when they called. If we didn't make it we would all have to pay to get in and stand in line. They never mentioned any times when we set it up.
We never got into the pool party and they didn't get us in to the other club or pool party the next day. We will never use them and we are now fighting to get our money back.