Ordered two items from BB Canada website almost a month ago, Purolator delivered it not only to the wrong address but to the wrong city. BB customer service keeps saying "its on its way" - ummm, how exactly is it on its way if its already been delivered it to the wrong address?? Some guy named Vince signed for the package yet they still claim its "on its way" lol. This company is a complete joke, they need to hurry up and get acquired by Walmart or ExxonMobile already. I was soooo happy to see Future Shop close down and will throw a party once BB falls as well. This is why I almost exclusively order electronics from Costco or Amazon, you can't trust BB to get anything right except running their tried and tested scams against millions of unsuspecting customers. Like the whole extended warranty scam, don't even get me started on that sticking pile of hot garbage...