I wish I had written down the names of everyone who helped me, but alas - I did not.
I checked in at 7:30 AM for an 8:30 procedure. I was getting my tonsils removed. From check in, intake, anesthesia, surgery and recovery everyone was fantastic.
I had never had anything else done, this was my first sedation and surgery. The staff made me feel very comfortable and at ease. They answered all pertinent questions and made sure I understood everything and also explained everything to my husband and parents.
I don't remember much of recovery, just that I asked questions (apparently the same question multiple times) and drifted in and out of sleep until they set me free.
I got a follow up call the next day to check in on me (though I wasn't speaking!), which I thought was nice.
Overall, they made sure I was comfortable and calmed my nervousness, which was great.